sh44 Privacy Policy: How We Handle Your Information
sh44 is transparent about the information we collect when you create an account, make a deposit through Nagad, Upay or Bank Transfer, or browse the game catalog. This policy explains what we record, why we record it, and what choices you have — with access depending on your local law and eligible region.
Account data handled directly by sh44
Nagad, Upay and Bank Transfer as payment context
Your right to review and correct records
Contact route published in this policy
POLICY SCOPE DETAIL
What This Policy Covers and How We Use Your Data
When you open an account on sh44, we collect the details you submit during registration — name, contact information and the wallet identifiers connected to your chosen payment method, which may include Nagad, Upay or Bank Transfer. We also record session data such as pages visited, device type and browser signals. This information is used to verify your account, process transactions and respond to support requests. We do not sell your personal information to third parties for marketing purposes. Where we share data with payment processors or technology partners, we do so only to the extent needed to complete the service you requested. sh44 retains account records for as long as required by the obligations of the platform and for internal audit purposes. Cookies are used to maintain your logged-in session and to understand how different sections of the catalog are browsed — you can manage cookie preferences through your browser settings. Data handling practices and your available rights depend on your local law and the eligible regions from which access is permitted. If you have questions about a specific record, the support route at the end of this page is the right starting point.
Nagad wallet identifiers stored only for transaction processing
Upay and Bank Transfer records kept for account audit
Browser cookie settings adjustable by you at any time
Data not sold to third-party marketers
INSIDE VERSUS OUTSIDE
Where This Policy Applies and What It Does Not Cover
Not every interaction on sh44 falls under a single privacy framework. Account access, your transaction history and the game catalog pages you visit are all within the scope of this policy. Third-party services that open in a separate environment — such as an external payment gateway or a studio lobby hosted by a game provider — operate under their own terms. Understanding that boundary helps you know who to contact when a question arises. We describe each area below so the scope is clear rather than assumed.
Account Access
Login records, session tokens and account-level preferences are covered by this policy. We hold these details and you can request a review of them by contacting us through the published support route.
Transactions
Deposit and withdrawal records tied to Nagad, Upay or Bank Transfer are logged by sh44 for verification and audit. The payment processor's own privacy terms also apply to the data they hold on their side.
Site Content and Catalog
Browsing data — which game categories, studio pages or sections you visited — is recorded by sh44 to improve catalog navigation. This data is not linked to your payment records unless you are signed in.
Third-Party Services
External links, game studio environments and any off-platform service you reach from sh44 are governed by that third party's own policy. We are not responsible for how those services collect or handle your information.
ACTIONS YOU CAN TAKE
Your Practical Rights Under This Policy
You have concrete steps available to you regarding the personal information sh44 holds. First, you can request a summary of the account data on file — this includes registration details and the payment method identifiers attached to your wallet. Second, if any detail is incorrect, you can ask us to correct it; the fastest route is through the account settings page where fields like contact number and preferred payment method can be updated directly. Third, you can ask a question about how a specific data point is used — send that question through our support contact and we will respond with a factual answer rather than a policy excerpt. Fourth, if you decide you no longer want an account, you can request that we close it and confirm what happens to the records after closure. Rights available to you depend on local law and the eligible regions from which access is permitted, so the scope of what we can action may vary.
Review Your Records
Submit a data review request via the support contact route. We will confirm which records we hold under your account and the payment identifiers connected to it.
Correct Account Details
Log in and navigate to account settings to update contact details or wallet information. For fields that cannot be self-edited, contact support and we will action the correction.
Ask a Specific Question
If you want to understand how a particular data point is processed — such as how a Nagad transaction reference is stored — send the question directly to our published support route for a factual reply.
Request Account Closure
You can ask us to close your account and receive written confirmation of what happens to your records afterwards. Closure requests are handled through the contact routes listed in this policy.
REACH US DIRECTLY
How to Contact sh44 About This Policy
If you have a privacy question, a data correction request or want to understand what records we hold, use the contact routes below. We respond to policy questions through the channels we have published — we do not have undisclosed lines or third-party escalation paths. Access and eligibility for these routes depend on your region and local law.
Email Support
Send your privacy question or data request to the support email address published in the account help section. Include your registered contact detail so we can locate the right record.
Live Chat
Open the live chat panel from any page while signed in. For privacy questions, describe the specific record or concern so the agent can route your request to the right team without delay.
Account Help Page
The account help section lists current contact options and the steps to follow for a data review or correction request. Check there first for the most current published route.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security on sh44
We keep data practices straightforward: collect what is needed, use it for the stated purpose and give you a clear route to review or challenge it. Cookies are limited to session management and catalog navigation analytics. Account security relies on the login credentials you set; if you believe your account has been accessed without your permission, contact support immediately using the live chat route so the account can be reviewed. Retention periods are set by platform obligations and are not indefinite — records tied to closed accounts are handled in line with what we are required to keep for audit purposes. Changes to this policy will be communicated through a notice in the signed-in account area before they take effect.
Cookie Use
Cookies on sh44 manage your active session and record which catalog sections you visit. They do not track you across other websites. Manage them through your browser's cookie settings at any time.
Data Retention
Account records are kept for the period required by platform audit obligations. After account closure, we confirm in writing what is retained and for how long, so you are not left guessing.
Security of Your Account
Your login credentials protect your account. We do not ask for your password through chat or email. If you suspect unauthorised access, use live chat immediately to flag the account for review.
Policy Change Notice
When this policy changes, a notice appears in your signed-in account area before the new version takes effect. We do not apply changes silently — you have the chance to review them before they apply.
POLICY FAQ
Privacy Policy Questions We Hear Most Often
These answers cover the questions we receive most about how sh44 handles account data, what you can request and how to reach us. If your question is not here, use the support contact route and we will give you a direct answer.
What personal data does sh44 collect when I open an account?
We collect the details you enter during registration — name, contact information and the payment method identifiers you link, such as a Nagad or Upay wallet reference or Bank Transfer details. Session and device data is also recorded to maintain your login and improve catalog navigation.
Can I see a list of the data sh44 holds about me?
Yes. Submit a data review request through the support email or live chat route. Include your registered contact detail and we will confirm the account records we hold. Availability of this request depends on your local law and eligible region.
How do I correct an error in my account details?
Log in and go to account settings — contact number and wallet details can often be updated there directly. For fields that are locked, contact support via live chat or email with the correction you need, and we will action it after verifying your identity.
Does sh44 share my data with other companies?
We share data only with payment processors and technology partners where it is needed to complete the service you requested. We do not sell your personal information to third parties for marketing. Each partner handles data under their own terms for the specific function they provide.
What happens to my data if I close my account?
When your account is closed, we confirm in writing which records are retained and for how long, based on platform audit obligations. Not all records are deleted immediately — some are kept for the period required by those obligations before being removed.
How does sh44 handle cookies and can I turn them off?
Cookies are used to keep your session active and to record which catalog sections you browse. They do not follow you to other websites. You can adjust or block cookies through your browser settings at any time, though disabling them may affect how your login session works.
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