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These terms govern every interaction you have with sh44 — from opening your account and placing activity in the lobby to withdrawals processed through Nagad, Upay, or Bank Transfer. Access to sh44 depends on your local law and whether your region is eligible; by using the platform you confirm both.
These terms form the full agreement between you and sh44 for your use of the platform. They apply the moment you register an account and remain in effect for as long as your account is active. Where a specific section of the site — such as the games lobby, wallet area, or promotional board — carries its own posted notice, that notice works alongside these terms, not in place of them. All financial activity on your account, including deposits and withdrawals handled through Nagad, Upay, and Bank Transfer, is subject to the transaction rules stated within the wallet section of your account. We do not set processing schedules on your behalf; the timeline shown at the point of transaction is the one that applies. sh44 may update these terms when operational or regulatory circumstances change. When that happens, we post the revised version at this address and note the date it took effect. Continued use of your account after the posted revision date means you accept the updated terms. If you have a question about any clause, the support routes listed on this page are the right place to raise it before you continue.
These terms do not cover every situation equally. Knowing what falls inside and outside their scope helps you understand your account and what steps to take if something is unclear.
Covered fully. Registration, login, account verification, and session activity on sh44 are all governed by these terms. Your account credentials are your responsibility; we act on the instructions issued from your logged-in session.
Covered in full for Nagad, Upay, and Bank Transfer activity processed through your sh44 wallet. The exact limits and cut-off rules for each method are displayed in the wallet area and form part of this agreement.
Game titles, lobby organisation, studio availability from Pragmatic Play, Spadegaming, PlayStar, and Habanero, and any editorial or promotional text published on the site are subject to these terms. Content may change without individual notice.
Outside scope. Payment network rules set by Nagad, Upay, or Bank Transfer, and any external site you reach through an outbound link, operate under their own terms. sh44 is not a party to those agreements and cannot modify them.
These terms are not passive. There are specific actions you can take at any point to review, correct, or question information held against your account. Your transaction history — deposits and withdrawals processed through Nagad, Upay, or Bank Transfer — is accessible in the wallet section of your account at any time. If a record appears incorrect, you can raise it directly through the support routes published on this page; we review the account log and respond through the same channel. Account details such as your contact information or registered payment method can be updated from the account settings area. Some changes require identity verification before they take effect; the fields in the settings area will tell you when that applies. You do not need to contact support to make routine updates — the account area handles them directly. If you want to understand how a specific clause affects your account, or if you want to request a copy of activity records, support is the correct route. We aim to keep these interactions factual and specific to your account data.
Open the wallet section in your account to see a full log of deposits and withdrawals, including Nagad, Upay, and Bank Transfer entries. The log is real-time and organised by date.
Account settings let you update contact information and linked payment methods. Changes that touch identity verification will prompt the required steps directly in the form fields.
If a transaction record or a term clause is unclear, contact support through the routes listed on this page. Reference your account ID and the specific transaction or clause so the response can be precise.
You can request a summary of your account activity by contacting support. Confirm the date range and account email in your message so we can pull the right records without delay.
If any part of these terms raises a question for your account, use the contact routes below. These are the channels visible on the published site; we do not operate channels outside them.
Available through the chat widget on the site. Use this route for account access questions, transaction queries, or to flag a terms-related concern while you are logged in.
Send your query to the support address listed in the account help area. Include your registered account email and a clear description of the terms clause or transaction in question.
The help section of the site holds published answers to common account and policy questions. Check there first for clause clarifications before opening a direct support request.
Account security and data handling are active obligations on our side, not background assumptions. Here is how each area is managed.
Your account is protected by login credentials that only you control. We do not request your password through any support channel. If you suspect unauthorised access, use the account settings to change your credentials and contact support immediately.
We hold transaction and account records for as long as your account is active and for the retention period required by applicable policy. Records tied to Nagad, Upay, or Bank Transfer activity are kept in the wallet log throughout this period.
The site uses session cookies to keep your lobby state and account session active across pages. The cookie notice displayed when you first visit the site outlines what is collected and how you can adjust browser-level cookie settings.
When these terms are revised, the updated version replaces the prior one at this URL. If a revision affects your account in a material way, you can contact support before continuing to use the platform to understand the change.
These questions cover the terms clauses that come up most often for registered account holders in Bangladesh.
Yes. All financial activity processed through your sh44 wallet — including Nagad deposits, Upay transfers, and Bank Transfer withdrawals — is covered by these terms. The specific limits and cut-off rules for each method are shown in the wallet area at the time of the transaction.
We post the revised terms at this URL with the date they take effect. Continuing to use your account after that date means you accept the changes. If you want to review a specific revision before continuing, contact support through live chat or email before your next session.
Access depends on your local law and whether your region is eligible. sh44 does not make a legal determination on your behalf. If you are unsure whether access is permitted where you are, you should check your local regulations before using the platform.
Open account settings and update the relevant field directly. Changes to payment methods or identity-linked details may require verification; the form will indicate when that step is needed. For corrections that cannot be made in settings, contact support with your account email and details of the change.
Yes. Nagad, Upay, and Bank Transfer each operate under their own network rules, which are separate from sh44's terms. When you use one of these methods in the wallet area, the transaction is also subject to that network's conditions. sh44 cannot modify or override those external rules.
Contact support by email or live chat. Include your registered account email and the date range you need. We pull the records from the account log and send them through the same support channel. Your wallet section also shows your transaction history in real time without needing a formal request.